Shipping and delivery

Shipping & Deliveries

At K. Simone Studios, every order is prepared with care to ensure a beautiful experience from our studio to your doorstep.

Order Processing

Orders are typically processed within 3–5 business days, excluding weekends and holidays, unless otherwise stated. Processing times are separate from shipping transit times.

Shipping & Tracking

Once your order ships, tracking information will be provided when available. Delivery estimates are determined by the shipping carrier and are not guaranteed.

Address Accuracy

Please verify your shipping information before completing your purchase. If you notice an error, contact us as soon as possible. We will do our best to accommodate changes before your order ships.

Delayed, Lost, or Missing Packages

If your package is delayed or marked delivered but cannot be located, please contact us. We’ll assist you with reviewing tracking details and determining the appropriate next steps. Resolution depends on the circumstances and applicable consumer protections.

Temperature-Sensitive Products

Some of our body care products may soften or change texture during exposure to extreme temperatures. If your order arrives damaged or with a significant change in condition, please contact us with photographs so we can review the issue.

Holiday Shipping

During peak holiday periods, processing and carrier transit times may vary. Any special holiday ordering deadlines will be communicated through our website and promotional announcements.